Privacy Policy

1. Information We Collect

1.1 Personal Information

When you register with King Johnnie Login or use King Johnnie Casino services, we collect the following personal information:

• Identity Information: Full name, date of birth, gender, nationality
• Contact Information: Email address, phone number, residential address
• Account Credentials: Username, password (encrypted), security questions
• Financial Information: Payment method details, transaction history, deposit and withdrawal records
• Verification Documents: Government-issued ID, proof of address, payment card verification
• Gaming Activity: Game preferences, betting history, bonus usage, session duration

1.2 Automatically Collected Information

King Johnnie mobile app and King Johnnie online casino automatically collect technical information:

• Device Information: Device type, operating system, browser type, screen resolution
• Usage Data: IP address, login times, pages visited, clickstream data
• Location Data: Geographic location to ensure compliance with Australian gambling regulations
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies

1.3 Information from Third Parties

We may receive additional information from:

• Payment processors and financial institutions
• Identity verification service providers
• Fraud prevention and responsible gaming partners
• Marketing and analytics service providers

2. How We Use Your Information

King Johnnie Login uses your personal information for the following purposes:

2.1 Account Management

• Creating and maintaining your King Johnnie Casino account
• Authenticating your identity during King Johnnie Login sessions
• Processing King Johnnie bonus claims and promotions
• Managing account settings and preferences

2.2 Gaming Operations

• Processing deposits, withdrawals, and gaming transactions
• Providing access to King Johnnie online casino games
• Calculating winnings and settling bets
• Administering tournaments and special events

2.3 Legal and Regulatory Compliance

• Verifying age and identity (18+ verification for Australian players)
• Complying with Australian gambling laws and regulations
• Preventing fraud, money laundering, and criminal activity
• Implementing responsible gaming measures and self-exclusion programs
• Responding to legal requests and regulatory inquiries

2.4 Customer Service

• Responding to inquiries and support requests
• Resolving disputes and complaints
• Providing technical assistance with King Johnnie app
• Improving user experience across all platforms

2.5 Marketing and Communications

• Sending promotional offers and King Johnnie bonus notifications
• Providing personalized game recommendations
• Delivering newsletters and service updates
• Conducting surveys and market research

3. Data Retention

King Johnnie Casino retains your personal information for different periods depending on the purpose:

After the retention period expires, we securely delete or anonymize your personal information in accordance with Australian privacy laws.

4. Data Sharing and Disclosure

4.1 When We Share Your Information

King Johnnie Login may share your personal information with:

• Service Providers: Payment processors, game providers, hosting services, customer support platforms
• Regulatory Authorities: Australian gambling regulators, financial intelligence units, law enforcement agencies
• Professional Advisors: Legal counsel, auditors, compliance consultants
• Fraud Prevention Services: Identity verification providers, anti-money laundering specialists
• Marketing Partners: With your consent, for promotional activities

4.2 International Data Transfers

King Johnnie online casino may transfer your data to service providers located outside Australia. When we do:

• We ensure adequate data protection measures are in place
• We use standard contractual clauses approved by Australian authorities
• We verify that recipients comply with equivalent privacy standards
• We maintain control over how your data is used

4.3 We Do NOT Sell Your Data

5. Data Security

King Johnnie Login implements comprehensive security measures to protect your information:

5.1 Technical Security

• Encryption: 256-bit SSL/TLS encryption for all data transmission
• Secure Servers: Data stored on encrypted servers with restricted access
• Firewall Protection: Advanced firewall systems to prevent unauthorized access
• Regular Security Audits: Third-party penetration testing and vulnerability assessments
• Two-Factor Authentication: Optional 2FA for King Johnnie Login enhanced security

5.2 Organizational Security

• Access controls limiting employee access to personal data
• Regular security training for all staff members
• Confidentiality agreements with all service providers
• Incident response procedures for data breaches
• Regular backup systems to prevent data loss

5.3 Payment Security

King Johnnie Casino uses PCI DSS-compliant payment processors. We do not store complete credit card details on our servers.

6. Your Privacy Rights

As an Australian resident using King Johnnie Login, you have the following rights:

6.1 Access and Portability

• Right to Access: Request a copy of all personal data we hold about you
• Data Portability: Receive your data in a structured, machine-readable format
• Account Dashboard: View and download your gaming history and transaction records

6.2 Correction and Updating

• Right to Rectification: Correct inaccurate or incomplete information
• Profile Management: Update contact details through your King Johnnie Casino account
• Support Assistance: Contact customer service for complex changes

6.3 Deletion and Restriction

• Right to Erasure: Request deletion of your personal data (subject to legal obligations)
• Right to Restriction: Limit how we process your information
• Account Closure: Close your account and request data deletion

6.4 Objection and Withdrawal

• Marketing Opt-Out: Unsubscribe from promotional communications
• Consent Withdrawal: Withdraw previously given consent
• Cookie Management: Control cookie preferences through browser settings

6.5 How to Exercise Your Rights

To exercise any of these rights regarding your King Johnnie Login account:

• Email: privacy@kingjohnnie.com.au
• Use the "Data Privacy Request" form in your account settings
• Contact customer support via live chat

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

King Johnnie mobile app and King Johnnie online casino use the following cookies:

• Essential Cookies: Required for King Johnnie Login authentication and core functionality
• Performance Cookies: Monitor site performance and user experience
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track effectiveness of King Johnnie bonus campaigns
• Analytics Cookies: Understand how players use our services

7.2 Managing Cookies

You can control cookies through:

• Browser settings (Chrome, Safari, Firefox, Edge)
• Cookie consent banner on first visit
• Account privacy settings

Note: Disabling essential cookies may affect King Johnnie Login functionality.

8. Children's Privacy

King Johnnie Casino strictly prohibits gambling by individuals under 18 years of age. We:

• Require age verification during King Johnnie Login registration
• Do not knowingly collect information from minors
• Immediately delete accounts discovered to belong to underage users
• Implement technology to detect and prevent underage access
• Cooperate with parents and guardians regarding unauthorized accounts
• Refund deposits and void winnings from underage gambling

9. Responsible Gaming and Privacy

King Johnnie online casino uses personal data to support responsible gaming:

9.1 Monitoring and Intervention

• Analyzing gaming patterns to identify problem gambling behaviors
• Implementing automatic alerts for excessive play
• Enforcing deposit limits and session time restrictions
• Providing access to self-exclusion tools

9.2 Self-Exclusion Data

• Self-exclusion information is retained permanently
• Shared with national self-exclusion registries in Australia
• Used to prevent account reopening during exclusion periods
• Protected with highest level of confidentiality

10. Changes to This Privacy Policy

King Johnnie Login may update this Privacy Policy to reflect:

• Changes in Australian privacy laws and regulations
• New features in King Johnnie app or King Johnnie online casino
• Enhanced security measures
• Feedback from players and regulators

Notification of Changes:

• Email notification to all registered players
• Prominent notice on King Johnnie Casino website
• Pop-up notification during King Johnnie Login
• 30-day notice period for material changes

Continued use of King Johnnie Login services after changes indicates acceptance of the updated Privacy Policy.

11. Third-Party Links

King Johnnie Casino may contain links to third-party websites, including:

• Game provider websites
• Payment processor platforms
• Responsible gaming resources
• Social media platforms

12. Data Breach Notification

In the event of a data breach affecting King Johnnie Login user information:

12.1 Our Response

• Immediate investigation and containment of the breach
• Notification to affected users within 72 hours
• Report to Australian Information Commissioner if required
• Implementation of additional security measures
• Assistance with identity protection services if necessary

12.2 Your Actions

If you suspect unauthorized access to your King Johnnie Casino account:

• Change your password immediately
• Enable two-factor authentication
• Contact customer support at security@kingjohnnie.com.au
• Monitor your financial statements
• Report suspicious activity to authorities

13. Australian Privacy Principles Compliance

King Johnnie Login complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988:

• APP 1: Open and transparent management of personal information
• APP 3: Collection of solicited personal information
• APP 5: Notification of collection
• APP 6: Use or disclosure of personal information
• APP 7: Direct marketing compliance
• APP 8: Cross-border disclosure safeguards
• APP 11: Security of personal information
• APP 12: Access to personal information
• APP 13: Correction of personal information